Privacy policy
Privacy-sensitive data, or personal data, is processed through our webshop. Golden Effect considers careful handling of personal data to be of great importance. We therefore process and secure personal data carefully, in line with the GDPR. In our processing, we follow the requirements of privacy law. This means, among other things:
- We clearly state the purposes for which we process personal data. We do this through this privacy statement;
- We limit our collection of personal data to only the personal data needed for legitimate purposes;
- We first ask for your explicit consent to process your personal data in cases where your consent is required;
- We take appropriate security measures to protect your personal data and require the same from parties that process personal data on our behalf;
- We respect your right to access, correct or delete your personal data on request.
Golden Effect is the controller for the processing of personal data. In this privacy statement, we explain which personal data we collect and use, and for what purpose. We recommend that you read it carefully.
Use of personal data
When you use our webshop, we obtain certain data from you. This may be personal data. This may be personal data. We only store and use the personal data that you provide directly in connection with the service you request, or that is clearly provided to us for processing.
We use the following data for the purposes stated in this privacy statement:
- Name and address details;
- Phone number;
- Billing address;
- Email address;
- Payment details;
- Gender;
- Date of birth.
Registration
For certain parts of our webshop, you need to register first. After registration, we store the personal data you provide under the username you have chosen. We keep this data so that you do not have to fill it in again every time, and so that we can contact you in connection with the performance of the agreement.
We will not share the data linked to your username with third parties, unless this is necessary for the performance of the agreement you enter into with us or if this is required by law. In the event of suspected fraud or misuse of our webshop, we may hand over personal data to the competent authorities.
Processing orders
When you place an order with us, we use your personal data to process it. If this is necessary for proper handling, we may also share your personal data with third parties. You can read more about this further on in this privacy statement.
Advertising
In addition to the information on our website, we may also inform you about our new products and services:
- By email;
- Via social media.
Contact form and newsletter
Through our webshop, you can ask questions via a contact form or email. You will be asked to fill in various details so we can handle your question. You choose which details you provide. The data you send us is kept for as long as the nature of the form or the content of your email requires for it to be fully answered and handled.
We offer a newsletter to inform interested people about our products and/or services. Every newsletter contains a link you can use to unsubscribe. Your email address is only added to the list of subscribers with your explicit consent.
Published data
When you use our webshop, the following data is published so that it is visible to everyone on the internet:
- Data provided by you.
Google Analytics
We use Google Analytics to track how visitors use our webshop. We have concluded a data processing agreement with Google to make arrangements about how our data is handled. In addition, we have not allowed Google to use the Analytics information obtained for other Google services. Finally, we do not have the IP addresses anonymised.
Security
We take security measures to limit misuse of and unauthorised access to personal data. In particular, we take the following measures: access to personal data is protected with a username and password; we use secure connections (Secure Sockets Layer or SSL) that protect all information between you and our website when you enter personal data.
Retention periods
The personal data described above is kept for as long as necessary to fulfil your orders, including warranty. We keep data indefinitely. There is a legal requirement for data retention periods, such as the seven-year tax retention obligation for payment data.
Third-party websites
This privacy statement does not apply to third-party websites that are connected to our webshop through links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure way. We recommend that you read the privacy statements of these websites before using them.
Changes to this privacy statement
We reserve the right to make changes to this privacy statement. We recommend that you check this privacy statement regularly, so that you are aware of these changes.
Viewing and changing your data
For questions about our privacy policy, or questions about access to and changes to (or deletion of) your personal data, you can contact us at any time using the details below. You can also send us a request to view, change or delete this data. You can also submit a request for a data export of data we use with your consent, or a reasoned request asking us to restrict the processing of personal data.
To prevent misuse, we may ask you to identify yourself properly. When it concerns access to personal data linked to a cookie, you need to send a copy of the cookie in question. You can find it in your browser settings. If the data is incorrect, you can ask us to change or delete it.
Dutch Data Protection Authority
Of course, we are happy to help if you have complaints about the processing of your personal data. Under privacy law, you also have the right to file a complaint about such processing of personal data with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can contact the Autoriteit Persoonsgegevens for this.
- We clearly state the purposes for which we process personal data. We do this through this privacy statement;
- We limit our collection of personal data to only the personal data needed for legitimate purposes;
- We first ask for your explicit consent to process your personal data in cases where your consent is required;
- We take appropriate security measures to protect your personal data and require the same from parties that process personal data on our behalf;
- We respect your right to access, correct or delete your personal data on request.
Golden Effect is the controller for the processing of personal data. In this privacy statement, we explain which personal data we collect and use, and for what purpose. We recommend that you read it carefully.
Use of personal data
When you use our webshop, we obtain certain data from you. This may be personal data. This may be personal data. We only store and use the personal data that you provide directly in connection with the service you request, or that is clearly provided to us for processing.
We use the following data for the purposes stated in this privacy statement:
- Name and address details;
- Phone number;
- Billing address;
- Email address;
- Payment details;
- Gender;
- Date of birth.
Registration
For certain parts of our webshop, you need to register first. After registration, we store the personal data you provide under the username you have chosen. We keep this data so that you do not have to fill it in again every time, and so that we can contact you in connection with the performance of the agreement.
We will not share the data linked to your username with third parties, unless this is necessary for the performance of the agreement you enter into with us or if this is required by law. In the event of suspected fraud or misuse of our webshop, we may hand over personal data to the competent authorities.
Processing orders
When you place an order with us, we use your personal data to process it. If this is necessary for proper handling, we may also share your personal data with third parties. You can read more about this further on in this privacy statement.
Advertising
In addition to the information on our website, we may also inform you about our new products and services:
- By email;
- Via social media.
Contact form and newsletter
Through our webshop, you can ask questions via a contact form or email. You will be asked to fill in various details so we can handle your question. You choose which details you provide. The data you send us is kept for as long as the nature of the form or the content of your email requires for it to be fully answered and handled.
We offer a newsletter to inform interested people about our products and/or services. Every newsletter contains a link you can use to unsubscribe. Your email address is only added to the list of subscribers with your explicit consent.
Published data
When you use our webshop, the following data is published so that it is visible to everyone on the internet:
- Data provided by you.
Google Analytics
We use Google Analytics to track how visitors use our webshop. We have concluded a data processing agreement with Google to make arrangements about how our data is handled. In addition, we have not allowed Google to use the Analytics information obtained for other Google services. Finally, we do not have the IP addresses anonymised.
Security
We take security measures to limit misuse of and unauthorised access to personal data. In particular, we take the following measures: access to personal data is protected with a username and password; we use secure connections (Secure Sockets Layer or SSL) that protect all information between you and our website when you enter personal data.
Retention periods
The personal data described above is kept for as long as necessary to fulfil your orders, including warranty. We keep data indefinitely. There is a legal requirement for data retention periods, such as the seven-year tax retention obligation for payment data.
Third-party websites
This privacy statement does not apply to third-party websites that are connected to our webshop through links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure way. We recommend that you read the privacy statements of these websites before using them.
Changes to this privacy statement
We reserve the right to make changes to this privacy statement. We recommend that you check this privacy statement regularly, so that you are aware of these changes.
Viewing and changing your data
For questions about our privacy policy, or questions about access to and changes to (or deletion of) your personal data, you can contact us at any time using the details below. You can also send us a request to view, change or delete this data. You can also submit a request for a data export of data we use with your consent, or a reasoned request asking us to restrict the processing of personal data.
To prevent misuse, we may ask you to identify yourself properly. When it concerns access to personal data linked to a cookie, you need to send a copy of the cookie in question. You can find it in your browser settings. If the data is incorrect, you can ask us to change or delete it.
Dutch Data Protection Authority
Of course, we are happy to help if you have complaints about the processing of your personal data. Under privacy law, you also have the right to file a complaint about such processing of personal data with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can contact the Autoriteit Persoonsgegevens for this.