Privacy-sensitive data, or personal data, is processed through our webshop. Golden Effect considers careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us according to the AVG. In our processing, we adhere to the requirements of privacy laws. This means, among other things:
– We clearly state the purposes for which we process personal data. We do so through this privacy statement;
– We limit our collection of personal data to only the personal data necessary for legitimate purposes;
– We will first ask you for express consent to process your personal data in cases where your consent is required;
– We take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf;
– We respect your right to access, correct or delete your personal data upon request.
Golden Effect is the data controller. In this privacy statement, we explain what personal data we collect and use and for what purpose. We recommend that you read these carefully.
Use of personal data
When using our webshop, we obtain certain data from you. That could be personal data. We store and use only the personal data, which is provided directly by you, in the context of the service requested by you or which, when provided, it is clear that it is provided to us for processing.
We use the following data for the purposes stated in this privacy statement:
– NAW data;
– Phone number;
– Billing address;
– Email address;
– Payment details;
– Date of birth.
Certain areas of our webshop require you to register first. After registration, we store the personal data you provide via your chosen username. We keep this information so that you do not have to fill it out every time and so that we can contact you as part of the performance of the agreement.
We will not provide the data linked to your username to third parties, unless it is necessary within the framework of the execution of the agreement, which you conclude with us or if it is required by law. In case of suspected fraud or abuse of our web shop, we may hand over personal data to the competent authorities.
When you place an order with us, we use your personal data to process it. If necessary for proper handling, we may also provide your personal data to third parties. You can read more about that later in this privacy statement.
We can inform you of our new products and services in addition to the information on our website:
– By e-mail;
– Via social media.
Contact form and newsletter
We offer through our web shop the possibility to ask questions through a contact form or email, where you will be asked to fill in various details to handle your question. You choose which data to provide in the process. The data you send us will be kept as long as is necessary according to the nature of the form or the content of your e-mail for it to be fully answered and processed.
We offer a newsletter, through which we want to inform interested parties about our products and/or services. Every newsletter contains a link for you to unsubscribe. Your email address will be added to the list of subscribers only with your explicit permission.
When using our webshop, the following data are published so that they are visible to everyone on the Internet:
– Information provided by you.
We use Google Analytics to track how visitors use our webshop. We have entered into a processor agreement with Google to make arrangements for handling our data. Furthermore, we have not allowed Google to use the obtained Analytics information for other Google services, finally, we do not have the IP addresses anonymized.
We take security measures to limit misuse of and unauthorized access to personal data. In particular, we take the following measures: Access to personal data is protected with a username and password; We use secure connections (Secure Sockets Layer or SSL) that protect all information between you and our website when you enter personal data.
The personal data described above will be kept for as long as necessary to fulfill your orders, including warranty. Data we keep indefinitely. There is a legal requirement for data retention periods, such as the seven-year tax retention requirement for payment data.
Third party websites
This privacy statement does not apply to third-party websites that are connected to our web store through links. We cannot guarantee that these third parties will handle your personal data reliably or securely. We encourage you to read the privacy statements of these websites before using them.
Changes to this privacy statement
We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes.
Viewing and changing your data
To prevent misuse, we may ask you to provide adequate identification when doing so. When it comes to accessing personal data linked to a cookie, you should send a copy of the cookie in question. You can find these in your browser’s settings. If the data is incorrect, you can request that we change the data or have it deleted.
Personal Data Authority
Of course, we are happy to help you if you have complaints about the processing of your personal data. Under privacy laws, you also have the right to lodge a complaint with the Personal Data Authority against such processing of personal data. You can contact the Personal Data Authority for this purpose.